$dialer.setNoInputTimeout

This method allows you to change the default timeout (3 seconds) for a speechNotRecognized event in a specific state.

caution

This method is not supported for telephony channels where the ASR provider is connected via the MRCP protocol.

Syntax

The method accepts an integer value for the timeout, in milliseconds.

$dialer.setNoInputTimeout(15000);

How to use

state: Feedback
    a: Thank you for your time! Could you leave a short review of my work?
    script:
        $dialer.setNoInputTimeout(15000);

    state: GetFeedback
        event: noMatch
        a: All right, goodbye.
        script:
            $analytics.setSessionData("Feedback", $parseTree.text);
            $dialer.hangUp();

state: NoInput || noContext = true
    event!: speechNotRecognized
    a: I’m sorry, there’s something wrong with the connection. Could you repeat that?

Details

• Allowed values: from 100 to 20000 milliseconds. If you set a value above the maximum, the maximum timeout of 20 seconds will be used. If you set a value below the minimum, the minimum timeout of 100 milliseconds will be used.

• The $dialer.setNoInputTimeout method works only in the state where it was called. To change the timeout in other states, you need to call this method again there or use the postProcess handler:

  bind("postProcess", function($context) {
      $dialer.setNoInputTimeout(15000);
  });