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Bot knowledge bases

Knowledge bases are tools that allow the bot to answer various user questions.

There are two types of knowledge bases available in JAICP:

  • The Q&A knowledge base is a set of modules that use the NLU core. You can specify questions and answers in the modules or upload documents in which the bot will search for answers.

  • The RAG knowledge base is a tool with which you can connect knowledge bases from Jay Knowledge Hub. These knowledge bases use large language models (LLMs) and the RAG technology. They can find information in a set of documents and generate answers.