JAICP bots usually work in inbound mode: users initiate the communication, while the bot processes their messages and sends responses in the same channel. However, you can design your bot in such a way that it proactively initiates conversations with users and delivers messages to them.
Outbound text and call campaigns
Bot reactions to external events
Such events may be:
- HTTP requests from an external service to a specific URL. In this case, use the
- The advent of a specific point in time. Use the
Messaging from the bot script
During the dialog, bots can also send messages through other communication media.
Email tag or the
$mail built-in service
Sms tag or the
sms reply type