$dialer.getTransferStatus
This method returns the status of transferring the call to an agent.
Syntax
The method is called without arguments:
$dialer.getTransferStatus(); // => {status: "SUCCESS", hangup: false, number: "79123456789"}
The method returns an object with the following properties:
Property | Type | Description |
---|---|---|
status | String | Agent transfer status. Possible values: SUCCESS , FAIL , TIMEOUT . |
hangup | Boolean | Call termination status: • true — the customer ended the conversation. • false — the customer is still on the line and was redirected to the bot (if continueCall: true was specified when the transfer took place). |
number | String | The phone number the call was transferred to. |