Improved

• Get SIP headers in any script state.

New

• ElevenLabs TTS.
• Direct access to LLM providers in telephony.
• LLM function calling in telephony.
• Registration timeout in telephony settings.
• Changes in SIP header processing.

Docs

• Go to state declaration or usage in code editor.
• Updated instructions for connecting LiveTex as a customer engagement platform in JAICP and Aimylogic.

Improved

• Detailed error for duplicates in Calls API.

New

• AI agents in J‑Graph.
• Knowledge base in AI agents.
• Configure barge-in for LLM in telephony.
• Support for the raw reply type in edna.chatCenter.
• Roles for Yandex v3 voices.

Improved

• LLM temperature in phone channel.
• Logging update in ECMAScript 6.

Docs

• Patterns in NLU test widget.
• Aimylogic bot with Jay Knowledge Hub.

Docs

• The $nlp.fixKeyboardLayout method.

New

• LLM in telephony.
• Get history in the LLM format.
• Deploy bots to Mattermost.

Improved

• $gpt.createChatCompletion method update.

Docs

• Fields in $nlp.match response.

New

• Multilingual mode for Deep Learning.

Changes

• The user audit interface is now in Conversational Cloud.

Docs

• $dialer.getSipHeaders method description.

New

• New events for some channels.

The Reporter API now supports unified tokens and asynchronous request mechanism.

New

• New mode for regular expressions.
• Channel API for customer engagement platforms.
• Handling synthesis and playback errors.