Save data into variables

A bot can save any client response into a variable. However, if you need to receive and save a response in a specific format, you can configure your bot to expect the following data:

• text
• a number
• a file
• a phone number

If the bot recognizes the specified type of data, it will save this data into a variable which you can use in the script. For example, the bot can display the variable value to the client, send it to a third-party service, or use in conditions.

You can customize the bot behavior if the client’s response does not match the expected format.