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JAICP release 1.11.14

New

  • FAQ module export and import.
  • State labels in the J‑Graph visual editor.

Improved

  • Knowledge base updates:
    • Premade FAQ templates.
    • Applying and testing changes.
    • Support for multiple modules in one project.
  • An option to use the local server domain as the SIP FROM header.

JAICP release 1.11.13

New

  • Text campaign content editor.
  • Control over running tests on bot deployment.
  • New speech recognition providers: Kaldi and ASM Solutions.

Improved

  • Support for multiple question phrases in the knowledge base.
  • Telephony connection name setting.
  • Optional targetState property for the context-switch reply type.

Docs

  • Overhauled reference on bot reply types.

Aimylogic release 1.11.12

New

  • Single sign-on to all Conversational Cloud products.
  • New documentation sections: About Aimylogic and Script development.
  • Updated Online chats article.

JAICP release 1.11.12

New

  • Single sign-on to all Conversational Cloud products.
  • J‑Graph visual editor.
  • Bot knowledge base.

Improved

  • Text campaigns to all existing channel clients.
  • The sipUri parameter for switching to an agent in the phone channel.
  • Updated user roles for controlling call campaigns.

JAICP release 1.11.11

New

  • Text campaigns.
    • Client lists for channels.
    • Adding existing clients to the list.
    • Setting campaign results.
    • Filters by campaigns in dialog analytics.
  • Speech synthesis markup via SSML.

JAICP release 1.11.10

New

  • Environment variables.
  • Decreased timeout for request execution via $http.query.

Docs

  • New articles on ready-to-use action tags.
  • An instruction on how to create action tags.