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JAICP updates in March 2023

New

  • Prompter bots in Aimychat.
  • Prompter API channel.
  • CDQA modules in the knowledge base.
  • Paraphrasing training phrases.
  • JAICP extension for VS Code.

Docs

  • Updated section about the $mail built-in service.

JAICP updates in February 2023

New

  • Intent fine-tuning via data labeling.
  • Call transfer to an agent via SIP REFER.
  • Timeout for TransferCallToOperator and switch.
  • Calls API methods for retrieving call campaign information.
  • Sharing action tags across projects.

Docs

  • Updated article about the switch reply type.

JAICP and Aimylogic update process

In this article, we talk about what the JAICP and Aimylogic update process used to be and what has changed. You will also learn the main advantages of the current approach, as well as how we handle product incidents in the production environment.

JAICP updates in December 2022

New

  • Different thresholds for NLU phrases and patterns.
  • New formats of answers to FAQ questions.
  • Built-in $faq service.
  • Script export from J‑Graph as a PNG.

Docs

  • Updated reference on action (custom) tags.

JAICP updates in November 2022

New

  • Direct integration with WhatsApp.
  • A new customer engagement platform by Just AI — Aimychat.
  • Project groups.
  • intentGroup and intentGroup! trigger tags.
  • Change timeout for the speechNotRecognized event.

Changes

  • Updated access control model.
  • The NLU configuration file has been renamed to nlu.json.