New

• The Chat API channel available on the Business Basic subscription plan.

New

• Microsoft Azure ASR/TTS support.
• Secrets for sensitive data in a script.
• Overriding the $client and $session variables’ values in XML tests.

Improved

• Sending files to a client in a chat widget.
• Easy connection of a GitHub repository to a project.
• Updated the Analytics > Clients section user interface.
• A new parameter on creating the i-Digital WhatsApp channel.

Docs

• Instructions on issuing personal tokens for Bitbucket and GitLab.
• New article on how to contact customer support.

Docs

• How to connect the Vonage telephony provider.

New

• Support for Ukrainian in NLU.

Improved

• Updated color theme.
• Support for stickers in the Telegram channel.

Docs

• New article on how to train intents.
• A guide on setting up telephony via the Vonage provider.
• Reference on payments in Telegram using special reply types and events.
• Updated article on user roles and permissions.

New

• Parameter for disabling text input in the LiveTex business channel.

Improved

• Project deployment from a Git tag or commit.
• Case-sensitive $regexp pattern element.
• Modifying the weight of individual pattern components.

Docs

• Updated article about NLU intents.

New

• Goods availability check for Telegram payments.

Improved

• Support for buttons in the Chat2Desk inbound channel.
• Pre-checkout goods availability check in Telegram.
• Access to type-specific activation rules via $context.nBest.

Docs

• Updated how-to article on connecting the Slack channel.

Docs

• How to get a token for the LiveTex business channel.

New

• Payments in Telegram.
• Weekly reports on bot statistics.

Improved

• System projects in the script editor.
• Disabling extra case modification when calling the capitalize function.

Docs

• Updated article on mock objects in XML tests.