Skip to main content

JAICP release 1.11.14

New

  • FAQ module export and import.
  • State labels in the J‑Graph visual editor.

Improved

  • Knowledge base updates:
    • Premade FAQ templates.
    • Applying and testing changes.
    • Support for multiple modules in one project.
  • An option to use the local server domain as the SIP FROM header.

Knowledge base​

In the knowledge base, you can now:

  • Work with FAQ modules using a spreadsheet editor as well as the JAICP web interface. This is achieved by being able to import and export modules as XLSX files in the necessary format.
  • Create knowledge base modules not only from scratch, but import them from a file or base them on premade templates, where we have already prepared questions on a number of topics.
  • Use the test widget while working on the knowledge base to verify if questions within phrases are recognized correctly.
  • Add multiple modules to the knowledge base instead of just one.

State labels in J‑Graph​

In the J‑Graph visual editor, you can now annotate states with labels to record some additional information. This may be a description of the business goal achieved by the bot on entering the state or an arbitrary comment.

tip
Labeling states from J‑Graph works in the same way as calling the $analytics.setSessionResult method from the script code. Labels are treated as dialog results in project analytics.

Miscellaneous​

FeatureWhat’s new
Telephony setupTelephony connections now have an option to use the local server domain instead of the SIP URI in the FROM header.