New

• Intent fine-tuning via data labeling.
• Call transfer to an agent via SIP REFER.
• Timeout for TransferCallToOperator and switch.
• Calls API methods for retrieving call campaign information.
• Sharing action tags across projects.

Docs

• Updated article about the switch reply type.

In this article, we talk about what the JAICP and Aimylogic update process used to be and what has changed. You will also learn the main advantages of the current approach, as well as how we handle product incidents in the production environment.

New

• Updated Chat API article.

New

• Transformer classifier.
• JavaScript actions.

Improved

• String interpolations in YAML dictionaries.

Docs

• Updated Chat API article.

New

• Different thresholds for NLU phrases and patterns.
• New formats of answers to FAQ questions.
• Built-in $faq service.
• Script export from J‑Graph as a PNG.

Docs

• Updated reference on action (custom) tags.

New

• Direct integration with WhatsApp.
• A new customer engagement platform by Just AI — Aimychat.

New

• Direct integration with WhatsApp.
• A new customer engagement platform by Just AI — Aimychat.
• Project groups.
• intentGroup and intentGroup! trigger tags.
• Change timeout for the speechNotRecognized event.

Changes

• Updated access control model.
• The NLU configuration file has been renamed to nlu.json.

New

• Managing Chat API as an asynchronous channel.
• Changing ASR and TTS settings from the script.

New

• Speech synthesis test widget.
• Simplified project creation from Bitbucket repositories.

Docs

• video reaction tag reference.
• Overview article on project deployment.

New

• New subscription plans.