Aimylogic updates in November 2022
New
- Direct integration with WhatsApp.
- A new customer engagement platform by Just AI — Aimychat.
Direct integration with WhatsApp
In the latest Aimylogic update, we have added a direct integration with the WhatsApp messenger. Now you can connect a bot to your WhatsApp Business account directly using the app in your developer account.
Integration via the WhatsApp Business API providers remains available.
A new customer engagement platform — Aimychat
We have released a new product — a customer engagement platform called Aimychat. Its main advantages:
- Aimychat has a simple web interface for agents.
- You can aggregate agents into groups and view statistics on customer requests.
- You do not need to create a new account to sign up — you can sign in with your account for any product of the Conversational Cloud environment.
Learn more about Aimychat and its advantages in the documentation.
To connect Aimychat to Aimylogic:
- Configure Aimychat.
- Connect the customer engagement platform to Aimylogic.
- Add the Transfer to agent block to your bot script.