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JAICP updates in November 2024

New

  • Settings for Transformer training.
  • Outbound call ID and $dialer.getRKCallID.

Settings for Transformer training​

In advanced NLU settings, you can now specify parameters for Transformer training. These parameters allow you to:

  • Control model overfitting. You can change the regularisation coefficient and the maximum number of iterations.
  • Ignore text case and punctuation marks when you train the classifier and use it in a script.

Outbound call ID and $dialer.getRKCallID​

JAICP initiates outbound calls within call campaigns. Each call gets a unique ID.

In the SIP INVITE message, this ID is now passed in the custom X-RK-Call-ID header. You can get the ID in a script via the new $dialer.getRKCallID method.