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JAICP updates in March 2024

New

  • New Calls API method for JAICP and Aimylogic.
  • Masks for bot quality evaluation.

New method for Calls API​

We’ve implemented a new method for the Calls API that allows you to make test calls: GET /api/crmCalls/campaign/{token}/test/addPhone. With this method, you can make calls to the same number repeatedly — such repetitions will not be ignored. This can be useful for testing your bot.

caution

The behavior of existing methods has been modified: duplicate numbers in call campaigns are now ignored. If you want to make a call to the same number, use the new Calls API method.

Read more about this and other methods for adding numbers to call campaigns in the JAICP and Aimylogic documentation.

Masks for bot quality evaluation​

You can now specify masks in the expectedResponse field when you prepare a dialog set. This allows you to check the bot responses where the exact text is not known in advance.