Create request and check status

Within chat

state: Answer
    intent!: /question
    scriptEs6:
        // If there is no chat yet, the bot creates a new chat in the knowledge base
        $client.chat = $client.chat || await $rag.chat.create("MyKnowledgeHub");

        // The bot creates a request for response generation
        var ragRequest = await $rag.chat.processQueryAsync(
          "MyKnowledgeHub", $client.chat.id, $request.query
        );
        $session.requestId = ragRequest.id;
        $reactions.answer("Okay, looking for an answer");

    state: Status
        intent!: /get status
        scriptEs6:
            // The bot gets the status
            var ragRequest = await $rag.chat.getQueryAnswer(
              "MyKnowledgeHub", $client.chat.id, $session.requestId
            );

            // The bot responds to the user depending on the status
            if (ragRequest.status === "FINISHED") {
                $reactions.answer(ragRequest.response);
            } else if (ragRequest.status === "FAILED" || ragRequest.status === "CANCELED") {
                $reactions.answer("Sorry, something went wrong. Status: " + ragRequest.status);
            } else {
                $reactions.answer("Still looking for an answer");
            }

    state: Cancel
        intent!: /cancel
        scriptEs6:
            // The bot cancels the request
            var ragRequest = await $rag.chat.cancelRecordProcessing(
              "MyKnowledgeHub", $client.chat.id, $session.requestId
              );
            $reactions.answer("I have canceled the request");

In this script:

1. In the Answer state:

   1. If there is no chat yet, the bot creates a new chat using $rag.chat.create.
   2. The bot creates a request for response generation using $rag.chat.processQueryAsync and saves the request identifier.

2. The bot responds to the user request:

   • If the user asks if a response is ready, the bot gets the status of the request using $rag.chat.getQueryAnswer. The bot responds to the user depending on the status.
   • If the user asks to cancel the request, the bot cancels it using $rag.chat.cancelRecordProcessing.

Single requests

state: Answer
    intent!: /question
    scriptEs6:
        // The bot creates a request for response generation
        var ragRequest = await $rag.query.generateAnswerAsync("MyKnowledgeHub", $request.query);
        $session.requestId = ragRequest.id;
        $reactions.answer("Okay, looking for an answer");

    state: Status
        intent!: /get status
        scriptEs6:
            // The bot gets the status
            var ragRequest = await $rag.query.getAnswer("MyKnowledgeHub", $session.requestId);

            // The bot responds to the user depending on the status
            if (ragRequest.status === "FINISHED") {
                $reactions.answer(ragRequest.response);
            } else if (ragRequest.status === "FAILED" || ragRequest.status === "CANCELED") {
                $reactions.answer("Sorry, something went wrong. Status: " + ragRequest.status);
            } else {
                $reactions.answer("Still looking for an answer");
            }

    state: Cancel
        intent!: /cancel
        scriptEs6:
            // The bot cancels the request
            var ragRequest = await $rag.query.cancelProcessing("MyKnowledgeHub", $session.requestId);
            $reactions.answer("I have canceled the request");

In this script:

1. In the Answer state, the bot creates a request for response generation using $rag.query.generateAnswerAsync and saves the request identifier.

2. The bot responds to the user request:

   • If the user asks if a response is ready, the bot gets the status of the request using $rag.query.getAnswer. The bot responds to the user depending on the status.
   • If the user asks to cancel the request, the bot cancels it using $rag.query.cancelProcessing.