New
- The Schedule block.
- Support for transferring dialogs to an agent group in LiveTex.
Docs
- How to process more calls.
- Client response patterns.
New
- Chatbots in the Spanish language.
New
- Data deletion in Google Sheets.
- Custom dictionaries with nested entities.
New
- Chatbots in the Kazakh language.
New
- Agent group setup in the Operator API.
- Display of minute remainders in test calls.
Changes
- Changes when working with Google Sheets.
- SMS packages price drop.
New
- New
$chathistoryjson
variable.
- Free Developer plan.
Docs
- Detailed description of the Calls API methods.
New
- The Results tab in project statistics.
- Support for the Image block in Marusia.
- Disabling text input when using buttons in the chat widget and Chat API.
- Chatbots in Portuguese.
New
- New Code block.
- Improved Send email block.
- Sound notifications in the chat widget.
- Disabling text input when using buttons in JivoChat.
New
- Closing chat in Bitrix24.
- Additional packages of unique users.
Docs
- Steps to describe your problem to the support team.
New
- The Google Sheets integration block.
- New interface of the Statistics section.
Changes