New

• New J‑Graph search.
• Telephony billing reports.

Changes

• Updated user invitation process in Conversational Cloud.

New

• Check random responses during bot quality evaluation.
• Pattern activation threshold.
• Themes in J‑Graph.
• New system entities for the Kazakh language.
• The questionID field in dialog history.

New

• New Calls API method for JAICP and Aimylogic.
• Masks for bot quality evaluation.

With the release on March 12, we’ve changed the rules for duplicating numbers in call campaigns. Repeat calls to the same number will now be ignored.

New

• New file formats for bot quality evaluation.

New

• List of valid values in action tags.
• Advanced text campaign control utilities.
• The $dialer.setAsrProperty method for ASR settings.
• Additional user request data in ASR results.

Changes

• Editing the bot’s knowledge base in J‑Graph becomes unavailable.

This month, we have finalized the new Conversational Cloud interface. Now it features a single administrative panel for managing accounts and users.

New

• New tool for bot testing: quality evaluation on dialog sets.
• Integration with any classifier available on the Caila platform.

Changes

• Google Assistant is no longer supported in JAICP and Aimylogic.

Changes

• The CAILA NLU core changed its name to NLU.