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JAICP release 1.10.8

New

  • Client time zone management via $reactions.
  • Scheduling timed events by means of the $pushgate service.

Improved

  • The Finish reason column in call campaign reports.

  • Support for the segmentationInfo field in edna.chatCenter switch replies.

    Fixed

  • The interface language is set to Russian when the account is registered via Google.

  • Errors when editing live channels and adding live agent groups.

  • When there are too many buttons in the chat widget, button scrolling is disabled.

  • In the chat widget, square-bracketed text is not highlighted as clickable.

Docs

Aimylogic release 1.10.7

New

  • New Send SMS block.
  • Support for the Operator API channel.
  • Support for the Open Graph protocol in the chat widget.
  • Changing the logic of creating a bot button on Aimylogic.
  • Displaying inline buttons above the chatbot input field.
  • Expending limits for the Skill Master plan.

JAICP release 1.10.7

New

  • A toggle for displaying inline buttons above the text input field.
  • Support for the Open Graph protocol in the chat widget.

Fixed

  • Invalid Telegram token when connecting via a proxy.
  • Some User IDs are omitted from the dialog filter results.
  • Message timestamps in the chat widget get updated.
  • External repositories get overwritten by system templates.

Aimylogic release 1.10.6

New

  • Redesigned Aimylogic navigation bar.
  • New Send email block.
  • Using the Image block in the JivoChat channel.
  • Sending a greeting message in the Viber channel.
  • Automatic menu buttons display when opening the chat widget.

JAICP release 1.10.6

New

  • ZB-8403 Log export as a background task.
  • ZB-9869 Automatic menu buttons display when opening the chat widget.
  • ZFL-4912 Sending SMS messages from the script.
  • ZFL-5162 A Viber event occurring when the bot sends a greeting message before the session starts.
  • CL-1226 Access to activation rules with the highest probability score via $context.nBest.

Improved

  • ZB-9580 The Is last attempt column in call campaign reports.
  • ZB-10047 Display of the last phrase in the new version of dialog analytics.
  • ZB-10161 Transfer to an agent group in the Salesforce channel.
  • ZB-10257 The Transfer to agent filter in the new version of dialog analytics.
  • ZB-10261 Access to HTTP headers via the $request variable.

Fixed

  • ZB-9669 When creating new tasks, their status is not updated.
  • ZB-10056 Recognized entities are duplicated when matched by several patterns.
  • ZB-10416 Incorrect recognition behavior of @duckling.date.

JAICP release 1.10.5

New

Improved

Fixed

  • ZB-9563 The total number of sessions changes when switching pages in Analytics > Dialogs.
  • ZB-9702 An error occurs when closing the chat with an agent in WeChat.
  • ZB-9942 Incorrect processing of duplicate numbers in phone number lists.
  • ZB-10031 An error on deploying a project after changing a dependency version in chatbot.yaml.
  • ZB-10187 The bot does not transition tickets to the pending status in Zendesk.

JAICP release 1.10.4

New

Improved

Fixed

  • ZB-8410 Incorrect duckling.time and duckling.date entities recognition.
  • ZB-10063 The date of the applied filter is reset when switching between phrases in the Analytics > Dialogs section.
  • ZB-9838 Incorrect display of statistics for unique users.
  • ZB-9705 Switching to the bot channel isn’t available for Viber.
  • ZB-9494 An error occurs when selecting the date period in the Account > History section.