New

• A toggle for displaying inline buttons above the text input field.
• Support for the Open Graph protocol in the chat widget.

Fixed

• Invalid Telegram token when connecting via a proxy.
• Some User IDs are omitted from the dialog filter results.
• Message timestamps in the chat widget get updated.
• External repositories get overwritten by system templates.

New

• Redesigned Aimylogic navigation bar.
• New Send email block.
• Using the Image block in the JivoChat channel.
• Sending a greeting message in the Viber channel.
• Automatic menu buttons display when opening the chat widget.

New

• ZB-8403 Log export as a background task.
• ZB-9869 Automatic menu buttons display when opening the chat widget.
• ZFL-4912 Sending SMS messages from the script.
• ZFL-5162 A Viber event occurring when the bot sends a greeting message before the session starts.
• CL-1226 Access to activation rules with the highest probability score via $context.nBest.

Improved

• ZB-9580 The Is last attempt column in call campaign reports.
• ZB-10047 Display of the last phrase in the new version of dialog analytics.
• ZB-10161 Transfer to an agent group in the Salesforce channel.
• ZB-10257 The Transfer to agent filter in the new version of dialog analytics.
• ZB-10261 Access to HTTP headers via the $request variable.

Fixed

• ZB-9669 When creating new tasks, their status is not updated.
• ZB-10056 Recognized entities are duplicated when matched by several patterns.
• ZB-10416 Incorrect recognition behavior of @duckling.date.

New

• Tab notifications for new messages in the chat widget.

Changes

• Russian number verification.

New

• ZB-8747 Calls API idempotence key.
• ZB-9394 ASR and TTS error diagnostics feature.
• CL-935 The $caila.checkVocabulary method.

Improved

• ZB-9969 Tab notifications for new messages in the chat widget.

Fixed

• ZB-9563 The total number of sessions changes when switching pages in Analytics > Dialogs.
• ZB-9702 An error occurs when closing the chat with an agent in WeChat.
• ZB-9942 Incorrect processing of duplicate numbers in phone number lists.
• ZB-10031 An error on deploying a project after changing a dependency version in chatbot.yaml.
• ZB-10187 The bot does not transition tickets to the pending status in Zendesk.

New

• CL-936 The $caila.detectLanguage method.
• ZFL-4880 i-Digital WhatsApp: support for buttons and inlineButtons tags was added.
• ZB-9582 The Calls API GET /addPhone method.

Improved

• CL-1013 The $nlp.match method.

Fixed

• ZB-8410 Incorrect duckling.time and duckling.date entities recognition.
• ZB-10063 The date of the applied filter is reset when switching between phrases in the Analytics > Dialogs section.
• ZB-9838 Incorrect display of statistics for unique users.
• ZB-9705 Switching to the bot channel isn’t available for Viber.
• ZB-9494 An error occurs when selecting the date period in the Account > History section.

New

• ZB-9623 New filters for Analytics > Dialogs.

Improved

• ZB-8739 Duckling 2.0

Fixed

• ZB-8537 WeChat users don’t receive any bot’s messages.
• ZB-9379 Incorrect display of statistics for unique users.
• ZB-9544 The content of recognized patterns is not displayed.
• ZB-9860 Incorrect icon display for closing chat widget.

New

• ZB-7021 Unused balance of the additional package of unique users is transferred to the next tariff period.
• ZB-8121 Using background ambient noise for call campaigns.

Improved

• ZB-8788 Telephony: calls to non-existent numbers.
• ZB-8901 Calls API methods.
• CL-30 Cross-cutting search by entities.
• CL-24 Cross-cutting search by intents.

Fixed

• ZB-8010 Displaying plan limits.
• ZB-9495 Switching from the Tasks section to the Dialogs page.

New

• New subscription plan for calls
• Double-click edit

New

• ZB-8286 Bot reply type carousel.

Improved

• ZB-8696 Update project creating form.
• ZB-8898 Update user profile menu.
• ZB-8864 Administrator of the account is included in the number of users who will see the chat widget on the site, with the active option Show % users.

Fixed

• ZB-9097 Incorrect markup of logs.
• ZB-7610 Project editing does not open.